![]() KXAN reached out to Texas Attorney General Ken Paxton’s Office to see if an investigation is underway. The BBB submitted a written request to the company seeking additional information, including how they intend to address the pattern identified within consumer complaints and customer review data. ![]() The agency said the business was previously responsive to BBB processes. The BBB said in late November, the business stopped responding to its requests to address individual consumer complaints. Consumers also stated they are not told where to locate “lost” orders or when they can expect to receive them. Consumers also state they have to keep reaching out the business to follow up on issues, experience long hold times and/or disconnected calls when attempting to reach the business.Complaints state the business gives dates that consumers can expect their products, but products do not arrive or are reported lost by the business. Consumers allege the business fails to provide promised assistance or support for products or services.Several complainants stated they did not receive tracking information or received tracking information that is incorrect or misleading. Consumers allege the business is either late on the delivery of products or fails to deliver products.The agency started its investigation in November after complaints about missing or lost packages and misleading tracking information. The Better Business Bureau told KXAN it is investigating the company, which has a 1.04 star and 299 complaints on the BBB’s site. ![]() The number and email to report issues to is: and (214) 838-3121. LSO is committed to ensuring that we are able to handle the unprecedented volume of packages that are being delivered during this peak season and are actively working to ensure that customer concerns are addressed.” LSO Spokesperson To ensure that we get this corrected for our customers, we have set up a dedicated phone line and email for people to report issues to so that we can follow up with them in a timely manner. Any number of complaints warrants action from us, even if it is a very small percentage of our overall deliveries. Although we strive to provide exceptional service and on-time deliveries to all customers, that is not always possible. I got EA on the Royalty 12s and after 10 days, I reached out to Nike and they promptly gave me a refund. Their customer service intentionally deflects and acts like they dont know what youre talking about. During this holiday season, LSO processes over 3.6 million deliveries, which is 50% higher than a normal month. Their tracking system is broken so you never get an accurate account of when something is incoming. The current challenges in the supply chain have impacted LSO and all other carriers, and the increased demand due to the busy holiday season has caused additional challenges. LSO / Lone Star Overnight Announces Annual General Rate Increase (GRI), Effective Jan. Simply enter your Temu tracking numbers on the homepage and get all the information you need for your Temu package tracking. LSO is committed to ensuring the satisfaction of each and every customer, so this issue is one that we take incredibly seriously and are committed to correcting. “We are aware of an isolated number of customer complaints that have popped up recently. In a statement, a LSO spokesperson told KXAN they are aware of the complaints and said supply chain issues have caused increased demand. This is largely because of their efficient transportation procedures, while it’s airplanes, trains, boats, or transportation truck, and they’re able to find a shipment to a destination and in precisely the exact same condition when it abandoned.KXAN went to the warehouse to speak to someone about the reported issues and saw there were fewer packages outside than when Taylor visited the warehouse. Nowadays, shipping solutions have become a significant service for both people and business. About LSO Shipping:- Read information below to find about LSO Shipping, Shipping Tips and Shipment News. Choosing a excellent open up pallet might be the cheapest option. LSO Shipping Delivery Tracking LSO Shipping Customer Support:- Contact Phone Number: 80 Email:. Selecting to discuss your own container combined with a different individual who doesn’t want an whole pot possibly is really one of the manners connected with all of the cost, since is really requesting a poor container. Usually, your private shut container will provide you your personal possessions employing the best amount of security for your security, nevertheless, an individual buy which. The container that only decided to your shipping may also execute a large part inside the amount your very own global delivery experience will surely cost. ![]() Read information below to find about LSO Shipping, Shipping Tips and Shipment News. Contact Phone Number: 80 Email: About LSO Shipping:.
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